100% Quality Guaranteed
OcuSci has a 100% product quality guarantee. If the product you received has a manufacturers defect, please contact us at 1-888-809-6424 and let us know about the issue for prompt service. We are committed to exceeding your expectations.
Product Returns
Unopened and undamaged product may be returned within 10 days of receipt (with the exception of custom labeled or custom logo product). Return shipping costs will be paid by the customer and a 15% restocking fee will be charged on all returned products.
Custom Product - Custom logo dry eye compress and custom labeled product orders can not be cancelled, returned or refunded for any reason once they are placed. Any of these products found to have manufacturer defects that renders them unsellable will be credited to the customers account.